1. What We Collect
When you visit or interact with our services, we may gather both personal and non-personal information. This includes:
- Information you provide directly: name, contact details, account credentials, shipping/payment info
- Information collected automatically: device type, IP address, location data, referring URLs
- Data from cookies and other tracking technologies
Some of this data helps us offer a more tailored, responsive experience, while other data is required to fulfill legal and contractual obligations.
2. How We Use Your Data
Your data is used strictly for business operations, communication, and service improvement. Key purposes include:
- Delivering products and managing your account
- Sending administrative messages or promotional materials
- Customizing your interaction with our services
- Generating statistical insights and operational reports
- Enforcing our terms of service and protecting our users
We process data lawfully, transparently, and only for the purposes disclosed.
3. When Data is Shared
Personal information may be shared under the following conditions:
- With vendors and contractors performing services on our behalf (e.g., IT support, email marketing)
- With affiliated companies, if applicable, under shared operational needs
- If legally compelled or in response to lawful requests by public authorities
- During organizational changes such as mergers or restructuring
We ensure all third-party partners are GDPR-compliant and maintain a high standard of data protection.
4. Duration of Data Storage
The length of time we keep your data varies based on its purpose:
- Financial records may be stored for audit or tax purposes
- Marketing opt-in data is held until a user unsubscribes
- Inactive user data may be automatically anonymized after a period of inactivity
You can request deletion of your data at any time unless retention is required by law.
5. Your Rights and How to Use Them
You have full control over your personal information. Your rights include:
- Accessing or reviewing your data
- Requesting corrections or updates
- Deleting your data, in part or whole
- Restricting or objecting to data processing
- Data portability: receiving a copy in a structured format
Contact us at [email protected] for any privacy-related requests.
6. Our Commitment to Data Security
We apply physical, electronic, and administrative measures to safeguard your data:
- Secure servers and encrypted connections (SSL)
- Regular patching, software updates, and penetration testing
- Internal data handling policies and employee training
No system is 100% secure, so we urge users to take additional steps like using strong passwords and not sharing login credentials.
7. Policy Revisions
We reserve the right to update this Privacy Policy to meet regulatory requirements or reflect changes in business operations. When we do, we’ll post the updated date at the top and, where necessary, seek your renewed consent.
